Shipping policy

Order Processing
Orders are typically processed within 2–4 business days. Processing times may vary during holidays, sales, or periods of high order volume.

Shipping
Shipping rates and available delivery options are calculated and displayed at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Delivery Times
Delivery times shown at checkout are estimates and may vary depending on the shipping carrier, destination, weather, or other circumstances outside of our control.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at hello@earthetherco.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost or Damaged Orders
If your order arrives damaged or you experience an issue with your shipment, please contact us at hello@earthetherco.com with your order number and any relevant photos or information so we can assist you.

Questions
For questions regarding shipping or your order, contact us at hello@earthetherco.com